Terms & Conditions and Policies

In General

Access to and use of this website and the products and services available through this website are subject to the following Terms, Conditions and Policies. By using our online services, you are agreeing to all of the Terms and Conditions and Policies, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions and Policies. Access to Activize Apparel is permitted on a temporary basis, and we reserve the right to withdraw or amend these services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the website. This website might also contain links to other websites, which are not operated by Activize Apparel. Activize Apparel has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.

Your Privacy

Activize Apparel is totally committed to protecting the privacy of our site visitors and customers. The Activize Apparel team fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Privacy Policy

By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.

Checking your Details

If you wish to verify the details you have submitted to Activize Apparel you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe, as you will be responsible for any action, which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function, as that would permit other people using your terminal to access your personal information.

Prohibitions

You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence. Activize Apparel will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property

Software and content: the intellectual property rights in all software and content made available to you on or through this website remain the property of Activize Apparel. Activize Apparel reserve all such rights. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or designs or accompanying documentation supplied by Activize Apparel. Activize Apparel trademark belongings to Activize Apparel (Pty) Ltd. No license or consent is granted to you to use this trademark in any way, and you agree not to use this mark or any marks, which are colorable similar without the written permission of Activize Apparel. Activize Apparel shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to South Africa and subject to any delays resulting from postal delays or whatsoever we will not be responsible. In order to contract with Activize Apparel you must possess a valid VISA or Master card issued by a bank acceptable to us. Activize Apparel retains the right to refuse any request made by you. If your order is accepted we will inform you via email and we will confirm the identity of the party, which you have contracted with.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods, which you ordered, have been dispatched to you. Ownership of the delivered goods will only transfer to the purchaser after the purchase sum has been paid in full. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing and Availability

Prices are subject to revision should there be any legitimate error. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. The goods will be paid for in full before delivery. Please note that the reference on your credit card statement will reflect Activize Apparel.

Delivery Policy

All orders received Monday to Friday, will be dispatched within 2 - 3 working days from date of order. We are happy to offer a road freight express courier service care of MDS Collivery or a standard SAPO postage option. Collection by the client is also possible.

Returns Policy

At Activize Apparel our goal is to ensure that you are satisfied with your purchase. In the unlikely event that you are not, please feel free to return your goods within 7 days from the delivery date for a full exchange or refund.

Any item can be returned to Activize Apparel for any reason provided it has not been used, fitted or worn and it is returned in its original packaging and with a valid proof of purchase.

To return your purchase by courier (we will collect) please contact us through the online form via the 'Contact Us' clickthrough which can be found at the bottom of the menu on the lefthand side of the web page. Once you have completed and submitted the online form, you will receive an email confirmation with an Activize Apparel courier returns address label with your unique return order number. This should be printed out and attached to your packaged item making it ready for collection.

Refunds will be processed via an EFT payment directly into the customer's bank account witin 2 - 3 working days of receiving the returned product.

Disclaimer of Liability

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Activize Apparel and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Activize Apparel's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability, which cannot be excluded or limited under applicable law.

Indemnity

You agree to indemnify, defend and hold harmless Activize Apparel, its members, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms, Conditions and Policies. The purchaser will be responsible for all legal costs (including legal costs on attorney -and-client scale and cost of collection) that the seller may have to enter into in order to recover monies owed under this agreement. In the event of a dispute between the seller and the purchaser both parties to the agreement agree to the jurisdiction of the Magistrate’s court of Johannesburg to hear such a dispute.

Contacting us

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact our customer services, who will be delighted to answer any questions you may have.

Email: customerservices [at] activizeapparel [dot] co [dot] za

Fax: 086 247 8166

Postal: PO Box 10087, The Falls, 1522